hotel horrors and halos: and other unforgettable hospitality moments book two

Jeannine Gittens has taken her experiences of working in the hotel and airline industry over two decades to create this series of short, lighthearted reads for avid travelers, those who dream of traveling, and those who simply want to be entertained about travel-related experiences.

Book Two, the final in the series, continues where Book One left off. These charming, delightful, and, at times, scandalous memories offer a glimpse into the countless ＂real life＂ adventures and challenges that a hospitality professional can endure during the course of their career. A definite ＂must read＂ for Tourism and Hospitality majors, Ms. Gittens offers an escape into dreamy, tropical locales while entertaining and educating the reader with her autobiographical stories, which makes them even more intriguing.

She hopes to spark fires in people everywhere to have more empathy when traveling and interacting with hospitality professionals, after gaining firsthand insight into what they REALLY go through to make guests happy.