narver

How can you empower diverse work teams to be more productive, effective and efficient? Managing employees from different cultures and backgrounds can be very rewarding, and brings opportunities for creativity and innovation. But also brings the potential for misunderstanding and conflict. The good news is that there are tools and techniques that managers can use to lead diverse teams to high performance!That’s where this book comes in. It’s designed as a practical guide for managers to implement a Diversity-smart approach to management. This book provides step-by-step instructions for you to 1) develop cultural awareness and leadership 2) use simple tools to empower diverse teams to perform well.My framework for managing culturally diverse teams came about as a result of my research on the relationship of cultural diversity and team performance. I came to recognize that Diversity and Inclusion needs to go much deeper - taking stock of how our traditional management practices might unknowingly create barriers to performance for people from different backgrounds. And we also need to dig deep to recognize our own unconscious bias (we all have some). This is the first step to Cross Cultural Leadership. This book includes examples and reflect exercises to develop your cultural awareness. And you will be instructed on how to use some simple tools (tables and forms) to implement diversity-smart processes and guide your employees to success. I believe it is a critical skill for current and future leaders in our increasingly diverse and complex world. Through guided exercises, you will develop your skills in cultural awareness, communication, and managing cross-cultural teams. I introduce you to simple, practice tools and a framework to further develop your leadership skills.This book is an ideal resource for both new and experienced managers, as it provides a new perspective on management and leadership for a more diverse work place. While the focus is on diverse teams, the techniques you will help you lead ANY team to higher performance!