寫作入門篇
Unit 1: Business E-mail 101 商務 E-mail 基本知識
人事行政篇
Unit 2: Application Letters 求職信
Unit 3: Recommendation Letters 推薦信
Unit 4: Job Interview Invitations 面試通知
Unit 5: Interview Thank You Notes 面試感謝信
Unit 6: Job Offer Letters 錄取通知
Unit 7: Job Rejection Letters 未錄取通知
Unit 8: Notice of Personnel Changes 人事異動通知
Unit 9: Resignation Letters 辭職信
Unit 10: Job Handover Notes 離職交接通知
工作業務篇
Unit 11: Requests for Approval 簽呈
Unit 12: Meeting Minutes 會議紀錄
Unit 13: Cross-Departmental Help Requests 跨部門業務需求信
Unit 14: Opinion Letters 反映信
Unit 15: Vacation Notifications 休假通知
Unit 16: Business Trip Arrangements 出差行程確認信
Unit 17: Business Trip Reports 出差報告
Unit 18: Thank-You Letters for Business Hospitality 出差後謝函
Unit 19: Sales Reports 業績報告
社交公關篇
Unit 20: Business Invitations 商務邀請函
Unit 21: Letters of Appreciation 感謝信
Unit 22: Congratulation Letters 祝賀信
Unit 23: Acknowledgments and Recognitions 表揚信
Unit 24: Business Greetings 商務問候信
Unit 25: Business Announcements 營業通知
Unit 26: Letters to Potential Partners 業務開發信
Unit 27: Meeting Confirmation Letters 業務會面確認信
Unit 28: Follow-Up Letters 業務追蹤信
貿易往來篇
Unit 29: Price Inquiries 詢價信
Unit 30: Quotation Letters 報價信
Unit 31: Letters of Order 訂購信
Unit 32: Shipping Emergency Notifications 出貨緊急情況通知
Unit 33: Shipment Notifications 出貨通知
Unit 34: Payment Requests 請款信
Unit 35: Late Delivery Letters 催貨通知
Unit 36: Collection Letters 催款信
Unit 37: Customer Complaints 客訴信