| 購物比價 | 找書網 | 找車網 |
| FindBook |
有 1 項符合
Great Customer Service Over the Telephone的圖書 |
|
Great Customer Service Over the Telephone 作者:The Customer Service Training Institute 出版社:The Customer Service Training Institute 出版日期:2015-01-03 語言:英文 |
| 圖書館借閱 |
| 國家圖書館 | 全國圖書書目資訊網 | 國立公共資訊圖書館 | 電子書服務平台 | MetaCat 跨館整合查詢 |
| 臺北市立圖書館 | 新北市立圖書館 | 基隆市公共圖書館 | 桃園市立圖書館 | 新竹縣公共圖書館 |
| 苗栗縣立圖書館 | 臺中市立圖書館 | 彰化縣公共圖書館 | 南投縣文化局 | 雲林縣公共圖書館 |
| 嘉義縣圖書館 | 臺南市立圖書館 | 高雄市立圖書館 | 屏東縣公共圖書館 | 宜蘭縣公共圖書館 |
| 花蓮縣文化局 | 臺東縣文化處 |
|
|
The telephone is opne of the most common and most effective tools for all businesses. Unfortunately, it is also the most abused tool as well. Some of our practices and methods of using the telephone are not only hurting our business, they are making our customers angry, frustrated and upset. They can even get so frustrated with your business and the telephone that they leave your business and go to the competition!
"Great Customer Service Over the Telephone" will show you how to use the telephone properly so that it helps your business and not hurt it. We will show you what to do when it comes to the telephone and even more important, things you definately do NOT want to do.
The telephone can either be your greatest asset or your worst enemy. It is all in how you use it and how others respond to you and your business. We can help you use this great tool to help make your business better, more profitable and a pleasure to deal with.
The Customer Service Training Institute has developed their own style of learning called the "Self-Paced" method which enables everyone to learn at their own speed and on their own schedule. Their manuals are not only easy to read but provide extremely fast results with less time and effort.
|