Violet Hunter visits Holmes, asking whether she should accept a job asgoverness; a job with very strange conditions. She is enticed by the phenomenal salary which, as originally offered, is £100 a year, later increased to £120 when Miss Hunter balks at having to cut her long hair short (her previous position paid £48 a year). This is only one of many peculiar provisos to which she must agree. The employer, Jephro Rucastle, seems pleasant enough, yet Miss Hunter obviously has her suspicions.
She announces to Holmes, after the raised salary offer, that she will take the job, and Holmes suggests that if he is needed, a telegram will bring him to Hampshire, where Mr Rucastle's country estate, the Copper Beeches, is situated.
After a fortnight, Holmes receives such a message, beseeching him to come and see her in Winchester.