From the New York Times bestselling author of Built to Serve
New from the acclaimed author of Built to Serve-a toolbox of tips, tricks, and techniques for today's top managers
From the man who trained leaders to be their very best in Built to Serve, this practical manual shows you how to master the 4 P's of business: people, partners, processes, and performance. Using the same team-building tools developed by the renowned Center for Corporate Culture, you will be able to contain the chaos in your workplace, channel the passions of your employees- and ensure that everyone's equipped for even higher levels of success.