Communicate with Confidence!: How to Say It Right the First Time and Every Time

The classic business communication guide��pdated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

• Being persuasive
• Running productive meetings
• Asking the right questions
• Coaching
• Negotiating
• Resolving conflicts
• Responding to insults
• Offering praise
• Delegating responsibilities
• Crossing cultural divides
• Networking at events

��i>Communicate with Confidence! is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you've read it once, I'm confident you'll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.��br>��im Kouzes, coauthor of The Leadership Challenge and Credibility, and The Dean's Executive Fellow of Leadership, Leavey School of Business, Santa Clara University

��i>Communicate with Confidence! is the best communication book I have seen.��br>��en Blanchard, coauthor of The One Minute Manager簧 and Full Steam Ahead!

��ully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Communicate with Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!��br>��rian Tracy, bestselling author of How the Best Leaders Lead, Goals!, and Eat That Frog

��ianna Booher produced a tremendous resource with the first edition of this book��ut I'm confident this new version will be a classic. Well-organized, practical, comprehensive advice.��br>��arvey Mackay, author of the #1 New York Times bestseller Swim with the Sharks without Being Eaten Alive