Operations and Supply Chain Management (Global Edition)(14版)

　　Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fourteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management

　　Key features

　　1.Cutting edge and up to date coverage on sustainability, lean supply chains and improving the efficiency of supply chain processes.

　　2.Each chapter is now organized by concise learning objectives, and these learning objectives are applied through the end of chapter material.

　　3.Analytics, strategy and processes material is called out in every chapter with special icons in the margin.

　　4.New chapter openers that address operations management issues in global settings. Some featured companies include: Zara, Aramex, Dixons and Kuehne + Nagel.

　　5.New cases presenting data and issues faced by global businesses. Examples include the supply chain of the UK National Health Service and Toyota's operations after the Japanese tsunami.

作者簡介

F.Robert Jacobs

　　現職：Indiana University

Richard Chase

　　現職：University of Southern California
 

PART I: STRATEGY,PRODUCTS, AND CAPACITY
Ch 1 Introduction
Ch 2 Strategy
Ch 3 Design of Products and Services
Ch 4 Project Management
Ch 5 Strategic Capacity Management
Ch 6 Learning Curves

PART II: MANUFACTURING AND SERVICE PROCESSES
Ch 7 Manufacturing Processes
Ch 8 Facility Layout
Ch 9 Service Processes
Ch10 Waiting Line Analysis and Simulation
Ch11 Process Design and Analysis
Ch12 Six Sigma Quality
Ch13 Statistical Quality Control

PART III: SUPPLY CHAIN PROCESSES
Ch14 Lean Supply Chains
Ch15 Logistics, Distribution, and Transportation
Ch16 Global Sourcing and Procurement

PART IV: SUPPLY AND DEMAND PLANNING AND CONTROL
Ch17 Enterprise Resource Planning Systems
Ch18 Forecasting
Ch19 Sales and Operations Planning
Ch20 Inventory Management
Ch21 Material Requirements Planning
Ch22 Workcenter Scheduling
Ch23 Theory of Constraints

PART V: SPECIAL TOPICS
Ch24 Health Care
Ch25 Operations Consulting