Consumer Behavior

Consumer Behavior goes beyond the discussion of why people buy things and explores how products, services, and consumption activities contribute to shape people’s social experiences
This text goes well beyond the act of buying–having and being are just as important, if not more so. Consumer behavior embraces the study of how having things affects our lives and how our possessions influence the way we feel about ourselves and each other. Solomon has developed the Wheel of Consumer Behavior to underscore the complex–and often inseparable–interrelationships between the individual consumer and his or her social realities.

NEW FEATURES!

Digital Consumer Behavior: As more of us go online everyday, there is no doubt the world is changing–and consumer behavior is evolving faster than you can say “World Wide Web.” The eighth edition continues to highlight and celebrate the brave new world of digital consumer behavior. Illustrations are liberally
sprinkled throughout the text, including features such as:

Net Profit Boxes — These point to specific examples of the Net’s potential to improve the way business is conducted

Tangled Web Boxes — These boxes point out some of the abuses of this fascinating digital world

To illustrate various examples of consumer behavior, marketing pitfalls and success stories, and past research, various features have been added to this edition, including:

Marketing Opportunity Boxes — Each chapter highlights the fascinating ways that marketing practitioners translate wisdom they glean from consumer research into actual business activities;

Marketing Pitfalls — These boxes help students explore marketing mistakes and ethically suspect activities