Its All of Our Business: Communicating Competently in the Workplace

It’s All of Our Business: Communicating Competently in the Workplace is a concise, conversational text that balances practical skills with scholarly insight. Grounded in a communication competence perspective, this text provides students with the communication skills needed to have successful careers in the 21st century.

With its strong focus on power dynamics, important topics such as sexual harassment, gender bias, bullying and abuse at work are best analyzed for their causes and prevention. Its unique coverage addresses several topics often ignored or given only glancing coverage in competing texts, such as leadership, power, conflict management, teamwork and group dynamics. Engaging case studies, novel illustrations, personal narratives, vivid stories, and abundant humor create an engaging resource students will actually want to read. Abundant research will be cited in a free-flowing writing style.

Instructors may find course preparation tools and more details on our robust digital offerings at www.oup.com/he/rothwell-waters.

J. Dan Rothwell is the former chair of the Communication Studies Department at Cabrillo College. He has authored five other books in addition to It’s All of Our Business and has received more than two dozen teaching awards during his lengthy academic career.

Michelle Waters is a sought-after corporate trainer who designs and delivers business communication programs to leaders internationally. She also taught communication courses at San Jose State University and Cabrillo College for more than 20 years. This is her second book.