Once Upon a Time in Facilities Management: Tales from an Organizational Netherworld

Patricia McCarroll, Senior Lecturer, Manchester Metropolitan University, John Hassard, Professor of Organizational Analysis, Alliance Manchester Business School, University of Manchester

Patricia McCarroll is a Senior Lecturer at the Manchester Metropolitan Business School. Before joining academia in 2012, she worked as a facilities project manager, being involved across client and service provider streams in both private and public sector practice. In her academic work, she specializes in executive education across undergraduate and postgraduate teaching, with her work in organization studies being influenced by her slightly unconventional background in archaeology and social anthropology. Her research focuses mainly on organizational narratives - specifically folklore and fairytales - and explores concepts such as liminality, enchantment, and organizational darkness.

John Hassard is Professor of Organizational Analysis at the Alliance Manchester Business School and Fellow of the Academy of Social Sciences. Previously he taught at London Business School and Universities of Cardiff and Keele. He was also formerly Visiting Fellow in Management Learning at Cambridge University. His research interests lie in organizational change, business history, and managerial work. On these topics he has published twenty books and more than a hundred articles in refereed journals such as the Academy of Management Review, British Journal of Industrial Relations, Human Relations, Industrial Relations, Journal of Management Studies, and Organization Studies.