Emotionally Charged: How to Lead in the New World of Work

Dina Denham Smith is an executive coach to senior leaders and teams at premier brands such as Adobe, PwC, Gilead, Sephora, Goldman Sachs, Google, and Netflix, and numerous high-growth companies. She coaches, speaks, and delivers high-impact workshops internationally. Prior to coaching, she was a management consultant and held executive roles in private equity and the marketing technology sector. Denham Smith has written over 60 articles for the Harvard Business Review, Fast Company, and Forbes on leadership and career success and is frequently featured in international media outlets such as the Wall Street Journal, Business Insider, Newsweek, and the ^IBBC. She holds an MS in Organizational Psychology and an MBA from the University of Michigan.

Alicia A. Grandey is a distinguished professor of industrial organizational psychology at Pennsylvania State University. An internationally recognized expert on emotional labor and diversity, she has published a book on emotional labor and over 60 scientific articles that are ranked in the top 1% for impact among business and management scholars. She is an award-winning researcher and teacher who shares her expertise with leaders and their employees in workshops and broadly via media outlets such as WorkLife with Adam Grant, The New Yorker, National Public Radio, The Guardian, Newsweek, CNN, ABC, and BBC, and in articles for The Conversation and Harvard Business Review. She holds a PhD in psychology from Colorado State University and is a Fellow of the Association of Psychological Science.