No Hard Feelings: Emotions at Work and How They Help Us Succeed

　　Have you ever worried about showing emotion at work, or panicked you’ve revealed too much of your personality?

　　In No Hard Feelings, you’ll learn how to navigate the emotional minefield that is the modern workplace, and express your feelings and identity at work. After all, the financial success of the 21st century depends on it. Without the ability to communicate and correct stress, we risk burnout. Without emotions, we cannot make decisions, influence others, or be creative.

　　As our jobs become more collaborative, complex, and stressful - as well as the centre of our identities - effectively embracing emotion will only become more important. Combining behavioural economics and psychology with sharp, funny and colourful illustrations, No Hard Feelings shows readers how to be more authentic, productive, and happy at work.

　　Liz Fosslien is a marketing and design consultant who illustrates the webcomic Out of the Office, and her work has been featured by the Economist, the Freakonomics blog and NPR. Mollie West Duffy is an organizational designer at IDEO. She teaches a Design Thinking class at Stanford’s New York City Design School, and writes a blog and advises companies on start-up culture.

Review

　　A must-read that topples the idea that emotions don’t belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high performing!) workplace (Susan Cain author of Quiet and Chief Revolutionary at Quiet Revolution)

　　No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective and happier at work. A must-read for every leader and every aspiring leader (Laszlo Bock CEO of Humu and author of Work Rules!)

　　No Hard Feelings dispels the myth that there’s no place for emotions at work. You can’t communicate clearly unless you’re aware of your own emotions and the emotions you’re sparking in others. You can’t build productive relationships at work if you’re showing up like a robot. This book will help you build the emotional discipline you need to succeed (Kim Scott author of Radical Candor)

　　If you’ve ever thought it’s best to check your emotions at the office door, this book will change your mind. It’s full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative and productive (Adam Grant New York Times bestselling author of Originals, Give and Take and Option B with Sheryl Sandberg)

　　Warm, witty and wise, No Hard Feelings is the missing manual for reconciling emotions with professionalism - intelligently (Chip Conley New York Times bestselling author and hospitality entrepreneur)

　　Liz Fosslien and Mollie West Duffy address the elephant in the room, dissecting the ways that emotions at the office impact our ability to lead and thrive at every level of our professional careers. With compassion, research and clever comics (did I mention the elephants?) No Hard Feelings makes a real attempt at digging deeper than introvert memes to address the reality of workplace emotions we all live with (Adam J. Kurtz artist and author of Things Are What You Make of Them)

　　Don’t send another email, attempt a serious conversation at work, or try to follow your intuition until you read this book. Your emotional intelligence at work is about to skyrocket. Equally valuable for the person who cries covertly in bathroom stalls and the kind who buries their emotions 20,000 leagues under the sea (Dan Lyons author of Disrupted and Lab Rats)

Author

　　Liz Fosslien is a marketing and design consultant who illustrates the webcomic Out of the Office, which lovingly pokes fun at the tech industry. Her clients include Reddit, Ernst & Young and Zumper. Liz’s work has been featured on or by the Economist, Life Hacker, the Freakonomics blog, and NPR. She lives in Berkeley, California.

　　Mollie West Duffy is an organizational designer at IDEO New York and she teaches an undergraduate Design Thinking class at Stanford’s New York City Design School. She has helped companies and startups such as Casper develop good workplace culture. She writes a blog about startup culture, and has written for Quartz and the Stanford Social Innovation Review.