Management (第12版)

　　This Global Edition has been edited to include enhancements making it more relevant to students outside the United States.

　　REAL Managers, REAL Experiences: Bring management theories to life!

　　This bestselling principles text vividly illustrates management theories by incorporating the perspectives of real-life managers. Throughout this text, students will see and experience management in action, helping them understand how the concepts they’re reading about work in today’s business world.

　　1.Chapter Openers: Chapter Openers spotlight real managers at work in real organizations, giving student the opportunity to see chapter topics in action.

　　2.Practice Management: End-of-part Management Practice exercises are designed to give students a chance to "practice" management using:

　　· A Manager's Dilemma - a realistic dilemma a manager might face which students must decide how to resolve.

　　· Global Sense - additional material on global issues that managers face every day. Students are asked to research and discuss the implications.

　　· Continuing Case on Starbucks - a comprehensive case, with questions, that addresses important concepts from each part in the text.

作者簡介

Stephen P. Robbins

　　現職：San Diego State University

Mary Coulter

　　現職：Missouri State University

PART I: THE WORLD OF MANAGEMENT
Ch 1 Foundations of Management and Organizations
Module: Looking Back: The History of Management
Ch 2 Constraints and Challenges for the Global Manager

PART II: MANAGING IN THE TWENTY-FIRST CENTURY
Ch 3 Global Management
Ch 4 The Diverse Workforce
Ch 5 Social Responsibility and Ethics

PART III: MAKING DECISIONS AND MANAGING CHANGE
Ch 6 Decision Making
Ch 7 Change and Innovation

PART IV: PLANNING AND CONTROL
Ch 8 Foundations of Planning
Ch 9 Managing Strategy
Ch10 Foundations of Control
Module: Planning and Control Techniques
Module: Operations Management

PART V: ORGANIZING
Ch11 Foundations of Organizational Design
Ch12 Contemporary Organizational Design
Ch13 Human Resources Management
Module: Managing Your Career
Ch14 Groups and Teams

PART VI: LEADING
Ch15 Foundations of Individual Behavior
Ch16 Communication
Ch17 Motivation
Ch18 Leadership