Principles of Organizational Behavior: Reality and Challenge

This revision of ORGANIZATIONAL BEHAVIOR includes a renewed emphasis on the text's multifaceted approach, which is reflected in a new subtitle: SCIENCE, THE REAL WORLD, AND YOU. "Science" refers to roots of the discipline and the way the book is anchored in research tradition--both classic research as well as leading-edge scholarship. "The Real World" reflects current trends in organizations and takes shape as examples from all types of organizations. "You" reflects the opportunities to grow and develop both as individuals and organizations. The book helps students learn not only the concepts and theories that enhance the management of human behavior at work, but also how to practice these skills. A wealth of proven features, cases, exercises, and examples--including six new focus companies--stimulate interest and discussion; demonstrate how theories and research apply; and prompt cognitive and skill-based learning. Established organizational behavior topics are discussed, including motivation, leadership, teamwork, and communication, as are emerging issues shaping the field. The exciting theme of change clearly demonstrates how attitudes and behaviors within an organization are affected by change and the new opportunities and experiences change presents. Supporting themes focus on globalization, diversity, and ethics.

*The "Diversity Dialogue" features, each containing a vignette that highlights a diversity aspect of the relevant chapter and each including discussion questions, illustrate modern diversity issues in the workplace. These features appear in half of the chapters.
*New contemporary topics have been added, including additional material on emotional intelligence and diversity, making the book even more contemporary and reflective of today's organizations.
*The "Science" and "The Real World" boxes are new. These boxes help instructors illustrate for students the science upon which organizational behavior is based, and its application to today's companies. *The "Science" boxes include a managerial summary of a leading-edge research study. "The Real World" boxes spotlight contemporary organizational life.
*The book explores six fascinating and varied new focus companies in the "Thinking Ahead" and "Looking Back" chapter features, giving students a glimpse of organizational behavior in today's workplace. The new companies featured are Toyota, American Express, Caribou Coffee, Timberland, Google, and Genentech.

Part I: INTRODUCTION.
1. Organizational Behavior and Opportunity.
2. Challenges for Managers.
Part II: INDIVIDUAL PROCESSES AND BEHAVIOR.
3. Personality, Perception, and Attribution.
4. Attitudes, Emotions, and Ethics.
5. Motivation at Work.
6. Learning and Performance Management.
7. Stress and Well-Being at Work.
Part III: INTERPERSONAL PROCESS AND BEHAVIOR.
8. Communication.
9. Work Teams and Groups.
10. Decision Making by Individuals and Groups.
11. Power and Political Behavior.
12. Leadership and Followership.
13. Conflict and Negotiation.
Part IV: ORGANIZATIONAL PROCESSES AND STRUCTURE.
14. Jobs and the Design of Work.
15. Organizational Design and Structure.
16. Organizational Culture.
17. Career Management.
18. Managing Change.
Appendix A: A Brief Historical Perspective.
Appendix B: How Do We Know What We Know about Organizational Behavior.