Stephen J. Page is Associate Dean (Research) and Professor of Business and Management at Hertfordshire Business School, University of Hertfordshire, UK. He holds an Honorary Doctorate from the University of West London and is a Visiting Professor at the University of Plymouth. He has worked in a Professorial capacity for the University of Stirling, Scotland, Massey University, New Zealand, London Metropolitan University and Bournemouth University, UK over the last 21 years. He has also worked as a tourism consultant with different organizations, including the United Nations World Tourism Organization, OECD, VisitScotland, Scottish Enterprise, Highlands and Islands Enterprise, Harrah’s Casinos and Sky Tower, Auckland, New Zealand among many other clients. He also worked collaboratively with numerous other organisations such as VisitEngland, Historic Royal Palaces and the Alzheimer’s Society. He is the author and editor of 47 books on tourism, leisure and events and is Editor of the leading tourism journal, Tourism Management. He has also been a Member of the Chartered Association of Business School’s Scientific Committee for the Academic Journal Guide and is also the co-author of the 4th edition of Event Studies (with Don Getz), published by Routledge in 2020.
Joanne Connell is Senior Lecturer in Tourism at University of Exeter Business School, where she is the Programme Manager for the Masters degree in International Tourism Management. She is the author and editor of 10 books on Tourism, Leisure and Events and is Associate Editor of the leading tourism journal - Tourism Management. She is also an Associate Editor with the Open Access Journal - Heliyon. Joanne has worked widely with tourism organisations and has led and worked as part of small project teams with a number of external bodies in a knowledge transfer capacity: examples include VisitScotland, New Zealand’s Ministry of Economic Development and Stirling Council. Having advised and worked extensively with Loch Lomond and the Trossachs National Park Authority (Scotland’s first National Park Authority), she contributed to the development of the National Park’s sustainable planning processes. Other projects she has worked on include event impact evaluations, tourism business surveys, visitor surveys and organisational secondary data analysis to improve business performance. Most recently, Joanne’s research has focused on helping to make the visitor economy more dementia-friendly and has been a key collaborator with the Historic Royal Palaces and Alzheimer’s Society in 2017 on Rethinking Heritage: A Guide to help make your Site more Dementia-Friendly. She has also worked collaboratively with VisitEngland, VisitScotland, the Alzheimer Society and the National Trust in 2019 to produce Dementia-Friendly Tourism: A Practical Guide for Businesses.