You Can’t Lead with Your Feet on the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits

Dealing with employees, partners, suppliers, and customers from other cultures calls for considerable sensitivity; their customs and practices must be respected. Yet the real secret to managing in any culture is much simpler and always the same--building personal relationships.

In You Can't Lead with Your Feed on the Desk, the leader of Marriott International explains how he built Marriott's global arm into the world's largest international hotel chain, with lessons for managers in any cross-cultural business situation.

• Includes proven advice on how to navigate cultural and language differences, unfamiliar geography, and frustrating bureaucracy
• Reveals the vital importance of trust, values, and responsibility
• Features powerful leadership principles, including how to inspire employees by respecting them, how to motivate frontline employees, and how to grow a company from within

You Can't Lead with Your Feet on the Desk gives you an unparalleled look at leading successfully the world over.