The Power of Feedback

A growing trend in business is to provide people with more feedback on their strengths and weaknesses. Getting feedback from multiple sources is an effective way to discover strengths and weaknesses in our performance and it helps us understand the attributes we ourselves do not notice but that are obvious to others. Although these evaluations have become an increasingly popular way to “send the message,” frequently the people receiving the feedback still do not “get it,” nor do they change as a result.  Through his research, the author found that quality feedback can not only show what we need to improve on but can help people develop skills into strengths  

The purpose of this book is to help you accept, prioritize, plan for, and change as a result of the feedback you receive. The approach Folkman uses has been refined through his experience in working with thousands of people who have received performance feedback