Install, deploy, troubleshoot Cisco Unified Presence Server and Cisco Unified Personal Communicator. This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting CUPS. Presence and instant message Phone control LDAP integration IP Phone Messenger VoiceMaili integration Web Conference Integration XMPP/Jabber CSF - Client Service Framwork CUCIMOC - Cisco Unified Communication Integration with Microsoft Office Communicator Microsoft Exchange integration Microsoft OCS integration Lotus Sametime integration 3rd-party compliance See author’s blog for more details: http: //htluo.blogspot.com