Coping with Difficult People: In Business and in Life

The Classic Personal Development Bestseller

The next time they try to pull something like that on you, it's not going to work! Bosses, friends, family members, they've made your life hell -- until now. Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life.

Learn how to:

• Stand up to anyone -- without fighting

• Blunt a sniper's attack

• Get stallers off the dime

• Move a complainer into a problem-solving mode

Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power that rightfully belongs to you in any relationship.