People Risk Management: A Practical Approach to Managing the Human Factors That Could Harm Your Business

People Risk Management provides unique depth to a topic that has garnered intense interest in recent years. Based on the latest thinking in corporate governance, behavioural economics, human resources and operational risk, people risk can be defined as the risk that people do not follow the organization’s procedures, practices and/or rules, thus deviating from expected behaviour in a way that could damage the business’s performance and reputation. From fraud to bad business decisions, illegal activity to lax corporate governance, people risk - often called conduct risk - presents a growing challenge in today’s complex, dispersed business organizations.

Framed by corporate events and challenges and including case studies from the LIBOR rate scandal, the BP oil spill, Lehman Brothers, Royal Bank of Scotland and Enron, People Risk Management provides best-practice guidance to managing risks associated with the behaviour of both employees and those outside a company. It offers practical tools, real-world examples, solutions and insights into how to implement an effective people risk management framework within an organization.

Dr Keith Blacker has worked in a variety of board and executive roles globally and is the former CFO of a large UK-based health insurance business. He has over 30 years’ experience working within the financial services industry and has consulted to a range of national and international banks and insurance companies on risk management matters. He is a Fellow of the Institute of Chartered Accountants in England & Wales and a Fellow of the UK Institute of Internal Auditors.
Dr Patrick McConnell has been a senior manager in, and a consultant to, large international corporations, financial institutions and governments on multiple continents for over 35 years. His expertise is in risk management and information technology. He is a Fellow of BCS, the Chartered Institute for IT. He has taught in Australia and Ireland to advanced students and in-house executives.
Both authors hold doctorates in Business Administration and have published and spoken widely in industry and academic forums.