Managing for Accountability: Preserving the Public Trust in Public and Nonprofit Organizations

Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust. Shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, useful checklists, and diagnostic tools. Helps identify the strategic issues related to accountability and outlines effective tools and methods for implementing standards of responsibility and accountability.

KEVIN P. KEARNS is associate professor and associate dean of the Graduate School of Public and International Affairs, University of Puttsburgh. He is also director of the certificate program in nonprofit management at that school.