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Changing by Design: Organizational Innovation at Hewlett-Packard

的圖書
Changing by Design: Organizational Innovation at Hewlett-Packard Changing by Design: Organizational Innovation at Hewlett-Packard

作者:Zell 
出版社:ILR Press
出版日期:1997-05-01
語言:英文   規格:精裝 / 192頁 / 23.6 x 16 x 1.8 cm / 普通級/ 初版
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$ 2500
博客來 博客來
企業管理理論與實務
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圖書名稱:Changing by Design: Organizational Innovation at Hewlett-Packard

內容簡介

How do corporations achieve change? In the first analytic book about Hewlett-Packard, Deone Zell also offers an ethnography of corporate redesign, documenting Hewlett-Packard’s radical reorganization of both a manufacturing and a research division. Because she writes from within the process as it unfolds, Zell is able to demonstrate how the inclusion of employees in every step of redesign can inspire the knowledge and commitment to transform an organization. Hewlett-Packard is among a growing number of companies in the United States exploring what is called sociotechnical systems (STS) redesign. As competitive pressures have grown, interest in STS has increased because it has the potential to catalyze comprehensive organizational change and avoid the pitfalls of a piecemeal or small-scale approach. STS works from the ground up, involving front-line employees in analysis and redesign of the entire organization and in explicit examination of an organization’s culture. In Hewlett-Packard’s California Personal Computer Division, production operators worked alongside managers to redesign their printed circuit assembly line into self-managing teams of employees. In the Santa Clara Division, a very different workforce of engineers, initially unwilling to standardize their creativity, had to develop commercial applications and become more responsive to customers in order to survive. On the basis of Hewlett-Packard’s success, Zell concludes that, with top-level support and a high investment of resources at the outset, redesign can inspire relatively rapid change, especially suitable for organizations in fast-paced environments. As one H-P manager commented, "Empowerment is no longer a nice thing to do. It is now a business imperative."

 

作者簡介

Deone Zell is Associate Professor of Business and Economics at California State University, Northridge and the author of Awakening the Academy: A Time for New Leadership and Strategic Thinking in Times of Turbulence: An Insider’s View.

 

詳細資料

  • ISBN:0801432987
  • 規格:精裝 / 192頁 / 23.6 x 16 x 1.8 cm / 普通級 / 初版
  • 出版地:美國
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