Mackin is a private consultant with 20-plus years of international experience building workplace teams. She offers team coaches, leaders, and members a practical text on how to get the most from any group of people. Written for all types of teams in both for-profit and nonprofit organizations, the second edition has been revised and updated throughout to reflect changes in the workplace since publication of the first edition in 1994. It also includes new chapters on team accountability and decision making; team problem-solving process and tools; and the "teaming road map" which helps users devise a clearly laid-out process for building teams. Also incorporated throughout are new charts, diagrams, and other graphics to enhance readers' team building efforts. Annotation 穢2007 Book News, Inc., Portland, OR (booknews.com)