Mediation: A Comprehensive Guide to Conflict Resolution

Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace.

Jay Folberg and Alison Taylor are the authors of Mediation: A Comprehensive Guide to Resolving Conflicts Without Litigation, published by Wiley.