Policy Arrogance or Innocent Bias: Resetting Citizenship and Multiculturalism provides a unique inside view of public policy making during a time of major policy shift towards more meaningful citizenship and integrative multiculturalism. Contrasting ideologies, evidence bases, and risk perceptions between the political and bureaucratic levels needed to be bridged in order to deliver on the ’fearless advice and loyal implementation’ expected of public servants in Canada. Through a series of case studies, this book examines how this worked in practice while drawing some broader lessons for policy makers, those interested in public policy, citizenship and multiculturalism.