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The Mad Clientist's ABCs of Client Service的圖書 |
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The Mad Clientist's ABCs of Client Service 作者：Michael B. Rynowecer 出版社：The BTI Press 出版日期：2015-07-01 語言：英文 |
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圖書名稱：The Mad Clientist's ABCs of Client Service
The Mad Clientist distilled 14,000 in-depth interviews with top executives into 26 pithy, pointed actions for you to start using today. Spend just 26 minutes with The Mad Clientist and his ABCs of Client Service and improve your client service immediately. An unconventional look at a serious topic, The Mad Clientist, a.k.a. Michael B. Rynowecer, shows you how to deliver superior client service-from the client perspective. Based on more than 25 years of experience analyzing client relationships with the best-run professional services firms in the world, The Mad Clientist's ABCs of Client Service opens your eyes to a whole new way of providing superior client service to each and every one of your clients.
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