The Cyber Patient: Navigating Virtual Informatics

With the use of electronic health records (EHR) transforming the healthcare industry, the use of information technology in the maintenance of personal health records poses a range of issues and opportunities for every medical organization, The Cyber Patient expertly walks readers through the elements required for an efficient, well-run healthcare record management system, while reflecting the U.S. government’s goal of achieving widespread adoption of interoperable electronic health records to improve the quality and efficiency of healthcare while maintaining the levels of security and privacy that consumers expect. The author also provides an update as to where the industry stands in their push of interoperability and the increased use of data as an analytic tools.

Providing an application readers can adopt as a model, this important book examines the infrastructure of electronic health records and how government criteria have impacted and will continue to impact both private and public marketplaces. This valuable resource also addresses how auditors, controllers, and healthcare providers can keep up with the market’s continued move towards an interoperable e-health world, without neglecting clinical and financial accountability in the delivery of healthcare.

As e-health continues to develop and transform, The Cyber Patient thoughtfully prepares professionals to plan and implement an effective EHR as wel as internal controls system within any clinical setting.

Rebecca Mendoza Saltiel Busch, RN, MBA, CCM, CFE, CPC, CHS-IV, CRMA, CICA,

FIALCP, FHFMA, is the founder and chief executive officer of Medical Business Associates, Inc.

(MBA), established in 1991 as a minority, woman-owned medical data auditing and healthcare

consulting firm. The author attributes her company’s success to the development and implementation of a unique analytical workflow process--interactive and iterative behavioral model, system, and method for detecting fraud, waste, and abuse--that identifies all critical tasks, conditions, and standards that promote a stable, dynamic, and scalable healthcare business.

In addition to authoring three books (Healthcare Fraud: Audit & Detection Guidebook,

Electronic Health Records: An Audit and Internal Control Guide, and Personal Healthcare Portfolio: Your Health & Wellness Record), Rebecca has been granted seven U.S. data analytic design patents (pharmaceutical applications), one U.S. patent pertaining to electronic health record case management systems, and patents pending on an anomaly tracking system and an interactive and iterative behavioral model, system, and method for detecting fraud, waste, and abuse. Rebecca has authored 52 articles and delivered more than 100 presentations to consumers, government, corporate, and professional entities, has prepared academic course work, and serves as an adjunct professor for a healthcare fraud, examination, risk management, and compliance certificate program.

Recognized as an expert in her field, Rebecca has developed data management practice standards for emerging chief data officers, medical data scientist, and auditors that ultimately support and defend complex issues impacting the bottom line. She currently provides technical investigative, audit, and review expertise to various government agencies and expert testimony on health related issues in both state and federal courts.