The Digital and AI Coaches’ Handbook: The Complete Guide to the Use of Online, AI and Technology in Coaching

This comprehensive practitioner guide supports coaches in developing their understanding of digital technologies and how to work in ever-changing digital environments, and shows coaches how to craft their own practices to take advantage of working online.

The practice of coaching is undergoing significant change, with technology widely embedded and used in professional coaching services today. Coaching practitioners worldwide are adapting to digital environments, and a host of new technological tools have come into play, from the developments in virtual reality to AI-informed coaching, and from coaching bots to workplace apps. Edited by Jonathan Passmore, Sandra J. Diller, Sam Isaacson, and Maximilian Brantl, this third book in the acclaimed Coaches’ Handbook Series brings together internationally respected coaching experts and practitioners to share the most up-to-date know-how. The book takes you through key technical developments, the critical factors in making digital coaching successful, and how to build a coaching business using these technologies. The book also considers the impacts on the wider industry and concludes with a number of case studies of global coaching organisations and their experiences of using digital techniques, including CoachHub, BetterUp, and EZRA.

Aimed at coach practitioners, their supervisors, trainers, and student coaches on accreditation programmes or undertaking training for a certificate in coaching, this book showcases best practice, new ideas, and the science behind the digital revolution within coaching practice and the coaching industry.

Jonathan Passmore is an international respected chartered psychologist, researcher and writer in the field of coaching. He has published widely over the past two decades including 40 books and over 250 scientific articles and book chapters.

Sandra J. Diller is an Assistant Professor for Organizational Psychology at the University of Seeburg, a Coach and Trainer at the LMU Center for Leadership and People Management, and a Research Affiliate at the Institute of Coaching, Harvard Medical School.

Sam Isaacson is a coach, consultant, and founder of the Coachtech Collective, a global community of coaches grappling with the cutting edge of technology. He writes widely around the intersection of coaching with technology.

Maximilian Brantl is a seasoned consultant focused on strategy advisory of Fortune Global 500 companies on management and supervisory board level, and is a certified coach, currently writing his dissertation in the field of digital coaching. He specialised in orchestrating holistic organisational and cultural transformations as well as strategic reinvents. He also designs and executes leadership assessments and development journeys for C-suite executives.