Handbook of Digital Innovation, Transformation, and Sustainable Development in a Post-Pandemic Era

Businesses have faced a variety of difficulties as a result of the global pandemic, and how they responded to this disruption has affected both their resilience and their ability to get through this crisis. Digital technologies have played a crucial role in addressing these issues and fostering resilience. It is, therefore, imperative to explore options for post-pandemic business transformation and rethinking sustainable development.

Handbook of Digital Innovation, Transformation, and Sustainable Development in a Post-Pandemic Era, covers digital innovation and business transformation to build resilience for sustainable development and growth and highlights the impact of supply chain disruptions and solutions to sustain. The handbook stands out for its inclusion of industry cases from various regions across the globe. By presenting the use of big data, blockchain technology, and Industry 4.0, the handbook conveys how to work towards sustainable development and offers self-reliant and sustainable business models.

Researchers and practitioners in industrial engineering, engineering management, business management, supply chain management, and digital technologies along with businesses can apply the research and practices covered in the handbook.

Chapter 14 of this book is freely available as a downloadable Open Access PDF at http: //www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

M. Affan Badar, PhD, CPEM is a Professor, former Department Chair, and current Director of the consortium-based PhD in Technology Management program in the Bailey College of Engineering & Technology at Indiana State University (ISU), USA. While on leave from ISU from 2016 till 2018, he was Professor and Chair of the Industrial Engineering & Engineering Management Department at University of Sharjah (UAE). Prof. Badar earned his PhD degree in Industrial Engineering (IE) from University of Oklahoma (USA), MS in Mechanical Engineering (ME) from King Fahd University of Petroleum and Minerals (Saudi Arabia), and MSc in IE and BSc (Hons) in ME from Aligarh Muslim University (India). Prof. Badar has published one edited book, five book chapters and over 90 articles in refereed journals and proceedings in the areas of lean six sigma, design, reliability, quality, engineering economy, healthcare, and supply chain. He received the ISU Theodore Dreiser Distinguished Research/Creativity Award in 2023, IEOM Fellow Award in 2022, and Albert Nelson Marquis Lifetime Achievement Award in 2017. Prof. Badar has been serving as an Associate Editor for Engineering Management Journal; editorial board member for Int. J. of Quality & Reliability Management and NED University J. of Research: Applied Sciences; and reviewer for various journals and conferences. He was Editor-in-Chief for Int. J. of Forensic Engr & Mgt and Editor for Advances in Mechanical Engineering.

Ruchika Gupta, Ph.D. is a Professor and Director at Mangalmay Institute of Management & Technology, Greater Noida, INDIA. She has an academic experience of over 20 years during which she has played multifaceted roles from being a teacher, trainer, mentor, and administrator. She is a certified trainer and judge for ＂Social Innovation Generation＂ by HEC, Montreal, Canada, and holds a Ph.D. with 3 Master’s Degrees. Her research areas are diverse and focus on interdisciplinary research. Dr. Gupta has published 1 edited book, 1 authored book, 6 case studies, and over 80 articles in refereed journals and proceedings. She has been granted 35 copyrights and 5 patents and is also serving as editor, reviewer, and advisory board member of several journals of repute. Her remarkable achievements have garnered numerous accolades, including the ＂Women Empowerment Award＂ and ＂Rashtra Shakti Shiromani Samman.＂

Priyank Srivastava, Ph.D.is an Associate Professor in the Department of Mechanical Engineering, Amity School of Engineering and Technology, Amity University, Noida, Uttar Pradesh, India. He has vast academic and research experience of eighteen years. He completed graduation in 2001, post-graduation in 2006, PhD in 2018, from Amravati University and Madan Mohan Malviya Engineering College, Gorakhpur and National Institute of Technology, Kurukshetra respectively. He has published numerous articles in International Journals & conferences, book chapters, and edited books. He is a reviewer of many journals of international repute. He is a certified risk management assessor from BSI. His research interests are Operations Management, Maintenance Management, Risk & Reliability Analysis, Supply Chain Management, Business Analytics and MCDM techniques. He is a life member of ISTE.

Imran Ali, Ph.D., MBA is a Senior Lecturer in the Operations and Innovation Management department at the School of Business and Law, Central Queensland University, Australia. Dr. Ali holds a Ph.D. in Business Management (Logistics and Supply Chain Management) from the University of South Australia and serves as a senior editor for the International Journal of Emerging Markets and sits on the review board of various journals. He has 17 years’ experience of working with academic and industrial institutions within Australia and overseas. His research focuses on operations and supply chain management covering several emerging topics such as digital transformation, risk management and resilience, sustainability, and climate change, and appears in several high-quality journals. His research has received several accolades, such as Best Proceeding Paper at the Academy of Management 2019 Conference (USA), Best Track Paper Award at the Industrial Engineering and Operations Management (IEOM) Conference 2022, Sydney, Australia, Vice-Chancellor’s Research Commendation Award for Outstanding Early-Career Researcher 2021, Vice-Chancellor’s Award for Outstanding Early-Career Researcher 2022, Dean’s Award for Outstanding Early-Career Researcher, 2021 & 2022 (two years in a row) at CQUniversity. Owing to a diversified experience and a passion for innovative and industry-engaged education, Dr. Ali enjoys teaching at the interface of theoretical knowledge and real-world industry practices including a range of subjects.

Elizabeth Cudney, PhD, CLSSMBB is President of Cudney Consulting Group, LLC, and a Professor of Data Analytics in the John E. Simon School of Business at Maryville University. She received her B.S. in Industrial Engineering from North Carolina State University, Master of Engineering in Mechanical Engineering and MBA from the University of Hartford, and doctorate in Engineering Management from the University of Missouri-Rolla. She received the 2023 Walter E. Masing Book Prize from the International Academy for Quality for her book on Lean Sustainability. Dr. Cudney received the 2022 Crosby Medal from ASQ and the 2021 Bernard R. Sarchet Award from ASEE EMD for ＂lifetime achievement in engineering management education. She received the 2021 Walter E. Masing Book Prize from the International Academy for Quality for her book on Lean Six Sigma. In 2018, Dr. Cudney received the ASQ Crosby Medal for her book on Design for Six Sigma. Dr. Cudney received the 2018 IISE Fellow Award. She also received the 2017 Yoshio Kondo Academic Research Prize from the International Academy for Quality for sustained performance in exceptional published works. In 2014, Dr. Cudney was elected as an ASEM Fellow. In 2013, Dr. Cudney was elected as an ASQ Fellow. In 2010, Dr. Cudney was inducted into the International Academy for Quality. She received the 2008 ASQ A.V. Feigenbaum Medal and the 2006 SME Outstanding Young Manufacturing Engineering Award. She has published 14 books and over 130 peer-reviewed journal papers. Dr. Cudney is a certified Lean Six Sigma Master Black Belt. She holds eight ASQ certifications, which include ASQ Certified Quality Engineer, Manager of Quality/Operational Excellence, and Certified Six Sigma Black Belt, amongst others.