Public Engagement Made Easy: A Guide for Planners and Policymakers

This book offers practical and affordable methods for involving the public in planning. The tools and techniques in this book will empower planners, public managers, and decision-makers to implement effective public engagement programs that build trust within communities and contribute to successful, long-lasting decisions.

Susan R. Charland, AICP is a city planner, facilitator, and public engage-ment specialist. She has dedicated her career to helping local govern-ment leaders successfully engage with their communities. Charland teaches training sessions on engagement techniques and has spoken about the topic at conferences around the US.