Business Transformation and Digital Innovation in the Service Sector

This book explores digital innovation in the service sector and its potential for driving business transformation. It examines the various ways in which digital technologies are revolutionizing service-oriented industries and offers practical insights and strategies for organizations looking to leverage these advancements.

Dr. Pankaj Kumar Tyagi is a Professor of management at Chandigarh University, Monali, India.

Dr. Ajit Kumar Singh is an Associate Professor at Chandigarh University, India, and earned a PhD degree in Management from Magadh University, India.

Keshav Kaushik is an Assistant Professor (Senior Scale) in the systemic cluster under the School of Computer Science at the University of Petroleum and Energy Studies, Dehradun, India.

Dr. Vipin Nadda is a Senior Lecturer and Programme Manager (Tourism & Hospitality) at the University of Sunderland, London