Leading Improvements and Organizational Excellence in Hospitals

This book provides the core knowledge that all doctors, nurses, allied health professionals and non-clinical leaders and managers at all levels should have at their fingertips to plan and execute both large-scale and continuous incremental improvement.

The contributors of this book collectively cover the motivational aspects for such improvements as well as the core frameworks and techniques that are proven to be effective in the world’s best healthcare organisations, and in other industries. The book is rich with examples and case studies, with a focus on ’what works’ in healthcare organisational improvement and how it can be executed effectively. Most of the book’s contributors are senior practitioners who have first-hand experience of leading healthcare transformation projects and can speak to how constraints can be overcome to provide real gains.

Focusing on improving organisational leadership, management and systems, this book will be of great interest to clinical leaders, medical colleges and healthcare associations.

Danny Samson (BE Hons, PhD) has been Professor of Management at the University of Melbourne for over three decades, teaching and researching in decision sciences and operations/supply chain management. He has published over a dozen books and 150 research papers.