Learn the 6 secrets that the best corporations, small businesses and individuals are using to increase their revenue, grow their business and gain client referrals. Often times by implementing these 6 secrets businesses can double their income and save money on marketing just by having a customer service plan that is executed and builds client loyalty, relationship and trust. Your business becomes a better environment for your employees, customers and management. This book outlines the crucial yet simple 6 steps to do all of the above. For more information and the DVD training program, visit www.RockStarCustomerService.com or www.PureCustomerService.com. Call us at Pure Customer Service (800) 299-3449. Live training for your organization is also available. Enjoy!