The Smart Nonprofit: The Human-Centered Approach to Managing Artificial Intelligence for Social Good

＂AI is here to stay. In fact, it will almost certainly be more widely implemented across multiple silos within numerous industries rather than scaled back or done away with. It has even made its way into the nonprofit sector, a traditionally human-centered industry. Still, in order to use AI smartly and strategically, nonprofits and the people who lead them need a good understanding of what AI is, how it operates, what could go wrong, and ... how to create a balance between technology automated tasks and those done by humans. It is critically important that organizations serving people are human-centered, meaning they elicit input from a variety of stakeholders to create a common understanding of the mission and goals of the organization＂--

BETH KANTER is a thought leader in digital transformation and well-being in the nonprofit workplace. She is the co-author of the award-winning Happy Healthy Nonprofit: Impact without Burnout and co-author with Allison Fine of the bestselling The Networked Nonprofit.

ALLISON FINE is among the nation’s pre-eminent writers and strategists on the use of technology for social good. She is the author of the award-winning Momentum: Igniting Social Change in the Connected Age and of Matterness: Fearless Leadership for a Social World.