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Consumer Behavior in Travel and Tourism的圖書 |
Consumer Behavior in Travel and Tourism 作者:Kaye Sung Chon,Abraham Pizam,Yoel Mansfeld 出版社:Taylor and Francis 出版日期:2012-10-12 語言:英文 |
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Containing original and previously unpublished theoretical and empirical studies, Consumer Behavior in Travel and Tourism will give professionals, professors, and researchers in the field up-to-date insight and information on trends, happenings, and findings in the international hospitality business arena. A great resource for educators, this book is complete with learning objectives, concept definitions, and even review questions at the end of each chapter. From this book, readers will understand and learn the needs and preferences of tourists and how to investigate the process of destination and product selection to help provide customers with products and services that will best meet their needs.
In today's highly competitive business environment, understanding travel behavior is imperative to success. Consumer Behavior in Travel and Tourism brings together several studies in one volume, representing the first attempt to explore, define, analyze, and evaluate the consumption of tourist and travel products.
This guide offers essential research strategies and methods that enables readers to determine the wants and needs of tourists, including:
Full of detailed charts and graphs, Consumer Behavior in Travel and Tourism illustrates key points to give you a better understanding of important facts and findings in the field.
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