Transforming Organizations: One Process at a Time

Organizations of all sizes and across all sectors seek value and excellence for their workforce and customers. Challenges that face leaders today and in the future requires systems and teams that understand the interrelatedness of every decision and action to fully realize the fulfillment of their purpose and vision. This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform every system.