The Twi Facilitator’s Guide: How to Use the Twi Programs Successfully

Donald A. Dinero, PE, CPIM has over forty five years of experience designing and implementing methods and processes and is the Principal of TWI Learning Partnership, located in New York State. His BS degree in mechanical engineering is from the University of Rochester and his MBA and MS (Career and Human Resource Development) degrees are from the Rochester Institute of Technology. His consulting business is devoted solely to implementing the TWI Programs into organizations with the objective that they realize their intended benefits. His clients include IBM, Toyoda Gosei Fluid Systems, Boston Scientific, the Irish Centre for Business Excellence, Johnson & Johnson among many others. He believes that the Lean movement is hindered by the lack of use of the TWI Programs and thus concentrates his efforts on their correct use. He delivers training and implementation in all three J Programs and in Program Development. In keeping with the multiplier effect used by the Training Within Industry Service, he also offers Train the Trainer development for each of the J Programs, which allows an organization’s employees to independently deliver the Programs. He continues to study the TWI Programs and believes that they are not only useful but also required in all facets of our society. His studies and talks on TWI led to his writing the book Training Within Industry: The Foundation of Lean, published by Productivity Press, 2005. This book won a Shingo Prize for Research in 2006. His book TWI Case Studies - Standard Work, Continuous Improvement, Teamwork, was published in April 2011.