This book combines accepted psychological theory with practical business reality to help managers get the very best out of their employees and teams. The book will be extremely readable, loaded with real-world examples, figures, and sidebars. The central theme is basic: that any organization is only as good as the people within it. If those people are not hired, trained, coached, and promoted in the right way, with focused intent, then the organization has no mechanism to learn, improve, and grow. Now more than ever, people are the ultimate strategic advantage, and this book provides a step-by-step game plan to help organization develop employees with an eye toward sustained excellence.