Managing Operations Across the Supply Chain (第二版)

　　1.Broader Treatment of Operations Management - A unique aspect of the text is the examination of both the upstream (supply-side) and downstream (demand-side) aspects of the supply chain.

　　2.Use of Integrative Frameworks - (1) the critical customer, (2) the value proposition, and (3) capabilities.

作者簡介

Morgan Swink

　　現職：Texas Christian University

Steven Melnyk

　　現職：Michigan State U-East Lansing

M. Bixby Cooper

　　現職：Michigan State U-East Lansing

Janet L. Hartley

　　現職：Bowling Green State University

PART I: SUPPLY CHAIN A PERSPECTIVE FOR OPERATIONS MANAGEMENT
Ch1 Introduction to Managing Operations Across the Supply Chain
Ch2 Operations and Supply Chain Strategy

PART II: FOUNDATIONS OF OPERATIONS MANAGEMENT
Ch3 Managing Processes and Capacity
Ch4 Product/Process Innovation
Ch5 Manufacturing and Service Process Structures
Ch6 Managing Quality
Ch7 Managing Inventories
Ch8 Lean Systems

PART III: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
Ch9 Customer Service Management
Ch10 Sourcing and Supply Management
Ch11 Logistics Management

PART IV: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
Ch12 Demand Planning Forecasting and Demand Management
Ch13 Sales and Operations Planning
Ch14 Materials and Requirements Planning

PART V: Managing Change in Supply Chain Operations
Ch15 Project Management
Ch16 Sustainable Operations Management : Preparing for the Future