Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fifteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.
1. Opening Vignettes: Each chapter opens with a short vignette to set the stage and help pique students’ interest in the material about to be studied.
2. OSCM at Work Boxes: The boxes provide examples or expansions of the topics presented by highlighting leading companies practicing new, breakthrough ways to run their operations.
3. Solved Problems: Representative problems are placed at the end of appropriate chapters. Each includes a worked-out solution, giving students a review before solving problems on their own.
作者介紹
作者簡介
F. Robert Jacobs
現職:Indiana University
Richard B. Chase
現職:University of Southern California
目錄
PART I: STRATEGY, PRODUCTS, AND CAPACITY
Ch 1 Introduction
Ch 2 Strategy
Ch 3 Design of Products and Services
Ch 4 Projects
Ch 5 Strategic Capacity Management
Ch 6 Learning Curves
PART II: MANUFACTURING AND SERVICE PROCESSES
Ch 7 Manufacturing Processes
Ch 8 Facility Layout
Ch 9 Service Processes
Ch10 Waiting Line Analysis and Simulation
Ch11 Process Design and Analysis
Ch12 Six Sigma Quality
Ch13 Statistical Quality Control
PART III: SUPPLY CHAIN PROCESSES
Ch14 Lean Supply Chains
Ch15 Logistics, Distribution, and Transportation
Ch16 Global Sourcing and Procurement
PART IV: SUPPLY AND DEMAND PLANNING AND CONTROL
Ch17 Enterprise Resource Planning Systems
Ch18 Forecasting
Ch19 Sales and Operations Planning
Ch20 Inventory Management
Ch21 Material Requirements Planning
Ch22 Workcenter Scheduling
Ch23 Theory of Constraints
PART V: SPECIAL TOPICS
Ch24 Health Care
Ch25 Operations Consulting