Exploring Knowledge-Intensive Business Services: Knowledge Management Strategies

Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.

ALBERTO ALVISI Assistant Professor in Business Management, University of Padova, Department of Economics and Management ’Marco Fanno’, Padova, Italy ROBERTO ANTONIETTI Assistant Professor of Economics at the Department of Economics and Management ’Marco Fanno’, University of Padova, Italy MARCO BETTIOL Assistant Professor in Business Management, University of Padova, Department of Economics and Management, Padova, Italy ANNA CABIGIOSU Post-doc researcher in Organizational Behavior, University of Padova, Department of Economics and Management, Padova, Italy GIULIO CAINELLI Full Professor of Economics at the Department of Economics and Management ’Marco Fanno’, University of Padova, Italy DIEGO CAMPAGNOLO Assistant Professor of Business Organization, University of Padova, Department of Economics and Management ’Marco Fanno’, Padova, Italy NICOLETTA CORROCHER Lecturer in Applied Economics at the Department of Management and Technology, Bocconi University. She is also a research fellow at KITeS, Bocconi University, Milan, Italy GIOVANNI COSTA Professor in Business Strategy and Organizational Behavior, University of Padova, Department of Economics and Management ’Marco Fanno’, Padova, Italy LUCIA CUSMANO Assistant Professor of Political Economy at Insubria University, Varese, Italy. She is also a Research Fellow at KITES (Knowledge, Innovation and Technology Studies), Bocconi University, Milan, Italy DAVID DOLOREUX Full Professor in the Telfer School of Management at the University of Ottawa, Canada. He holds the Research Chair on entrepreneurship, innovation and regional development. MARINA E. DOROSHENKO Head of Analytical Department, Institute of Statistical Studies and Economics of Knowledge of National Research University Higher School of Economics, Moscow, Russia ANDREA FURLAN Associate Professor of Management, University of Padova, Department of Economics and Management ’Marco Fanno’, Padova, Italy MARTINA GIANECCHINI Assistant Professor in Human Resource Management, University of Padova, Department of Economics and Management ’Marco Fanno’, Padova, Italy PAOLO GUBITTA Associate Professor in Organizational Theory and Entrepreneurship, University of Padova, Department of Economics and Management, Padova, Italy IAN MILES Professor of Technological Innovation and Social Change at the University of Manchester, UK ANDREA MORRISON Assistant Professor at the Department of Economic Geography, Utrecht University, the Netherlands. He is also a research affiliate at KITeS-Bocconi University, Milan, Italy EMMANUEL MULLER holds a professorship at the University of Applied Sciences, Heidelberg, Germany MARCO PAIOLA Assistant Professor in Business management, University of Padova, Department of Economics and Management ’Marco Fanno’, Padova, Italy JOSE-CARLOS RAMOS Associate Professor at ESADE Business School and the University of Barcelona, Spain RICHARD SHEARMUR Full Professor at the University of Quebec’s INRS Urbanisation Culture Société, Canada SIMONE STRAMBACH Professor for Services, Communication and Innovation, at the Department of Geography, University of Marburg, Germany ANDREA ZENKER Researcher and project manager at the Fraunhofer Institute for Systems and Innovation Research ISI in Karlsruhe, Germany, Competence Center ’Policy and Regions’