GRAHAM BECK PA Consulting Group, UK DAN BHIDE Founder and CEO, Outsourcing Consulting and Management Corporation, USA JONATHAN CHEVALLIER BPO Market Development Director, Xansa, UK MIKE CHIASSON Assistant Professor of Management Information Systems, Haskayne School of Business, University of Calgary, Canada SARA CULLEN Managing Director, Sara Cullen and Associates, Australia DARREN DALCHER Professor, Middlesex University, UK PAUL DAVIES Managing Director, Onshore Offshore Ltd, UK ASHOK C. DEVATA India AL DEXTER Professor Emeritus, Saunder School of Business, University of British Columbia, Canada DAVID FEENY Fellow in Information Management, Oxford University, UK MIKE FRIEND Research Manager, IDC, UK JEFF KAPLAN Founder & Managing Director, THINKstrategies, USA MARK KOBAYASHI-HILLARY Independent Outsourcing Consultant, UK RACHNA KUMAR Professor, United States International College of Business, USA MARY LACITY Professor of Information Systems, University of Missouri-St Louis, USA PAUL MORRISON Managing Consultant, ALS Consulting, UK HILARY ROBERTSON Xansa, UK THEOPHANIS STRATOPOULOS Assistant Professor of MIS at the Whittemore School of Business and Economics, WSBE - University of New Hampshire, USA LESLIE WILLCOCKS Professor of Information Management and E-business, Warwick Business School, UK DAVID WOTHERSPOON Partner, Vancouver office, Fasken Martineau DuMoulin LLP, Canada