Designing Inclusive Public Toilets: Wee the People

Critically examines public toilet design in the UK and presents an inclusive design approach for widely accessible facilities that can be used by everyone.

Jo-Anne Bichard is Professor of Accessible Design in the Helen Hamlyn Centre for Design at the Royal College of Art, UK. She is a design anthropologist and has undertaken two of the UK’s largest empirical studies on inclusive design and public toilets, focusing on design’s success and/or failure to meet users’ needs for physical access as well as safety and dignity.

Gail Ramster is Senior Research Associate in the Helen Hamlyn Centre for Design at the Royal College of Art, UK. She is a design researcher focused on people-centered and co-design approaches addressing social challenges. Her research has encompassed service and urban design, digitial applications and public toilet design.