The Theory and Practice of Change Management

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK and has been a regular contributor to executive programmes at Rotterdam School of Management, Copenhagen Business School, University of Aarhus, USI Università della Svizzera Italiana and Singapore Management University. John also helps to facilitate change in complex organizational settings and has worked for a wide range of private sector companies, including Six Swiss Exchange (Zurich Stock Exchange), KU, iQuest, GNER, National Australia Group, Yorkshire Bank, British Gas, BT, ICI, Lucas, Delphi, BP, Occidental Petroleum, Bawden Drilling, Glaxo, Reckitt and Coleman (pharmaceuticals), DLApiper, Ladbrokes and Nestle. He has also worked for a range of public sector organisations such as the NHS and Benefits Agency, charities such as NACRO, and the American Army, RAF, and MOD.