Boundless

＂Silos kill companies. They’ve always slowed companies down and threatened their success but the more connected the world becomes and the greater the rate of change and innovation, the more deadly these silos are becoming. And yet they’re everywhere, and that is because our companies are built to be silos or collections of silos, the inheritance of an earlier age when corporations were centers of control, and consumers had no connections, no information, no capabilities. But now, none of those old conditions apply. We need an entirely new mindset and design paradigm for this newly decentralized and digital first world, one that optimizes not for the accumulation and protection of resources within controlled environments but rather for their exact opposite, for the flow of resources across networks and ecosystems and communities. We have called this the Boundless paradigm and have identified seven Boundless principles, including Connection, Integration, Decentralization, Mobility, Continuity, Autonomy and Holistic Success. Boundless organizations are the anti-silos, and they represent the blueprint for current and future business success.＂--

HENRY KING leads a firm-wide Salesforce initiative to define the model for current and future success. He has over 15 years’ experience working in the innovation and design thinking space, working with firms like Deloitte Digital, Accenture, and Skidmore, Owings & Merrill.

VALA AFSHAR is an award-winning inventor, author, podcaster, columnist, and speaker in the fields of digital business transformation, leadership, digital marketing, customer service, and new emerging technologies. He is the Chief Digital Evangelist at Salesforce.