Managing Change: Manga for Success

＂Chuji, a young business planner at a car company, is appointed as director to a troubled dealership. Chuji asks Nanako, who is an organization development specialist, how to directly communicate with his peers. He finds deep-rooted issues and how he misunderstood certain situations. Together, the duo begin a series of discussions with peers, start changing some members’ mindsets, and create a core change management team, which eventually leads to change the troubled dealership to a team-centric organization. Concepts and Theories: How employees adapt their attitude/mindset to difficult changes. Why some issues are not resolved easily and what to do. Key communication principles--Visibility, Communication, Visioning . Core team members can become internal change agents＂--

KAZUHIKO NAKAMURA is a professor of human psychology in the Humanities Department and the head of the Human Relations Research Center at Nanzan University. His areas of expertise include organization development, human relations training, and group dynamics. He is a member of the NTL Institute in America and completed their certificate program for organization development.