People-Centric Organizational Change: Engaging Employees with Business Transformation

The only way to achieve successful business change is by engaging employees and making the transformation people-centric. This book explains how to achieve this.

Written by a leading voice in the change management industry who has both academic and practitioner experience, People-centric Organizational Change is a practical guide for change professionals and postgraduate students. It covers everything from what people-centric change is and why it’s essential to engage people with the change through to the importance of the communication of change and how to do this effectively with a distributed workforce in a hybrid working environment. Using evidence-based research, this book fully explores the human dynamic of change, explains how to promote collaboration between colleagues and shows how to involve line managers in the change process. There is also advice on how to encourage staff to see change as an opportunity rather than a threat.

People-centric Organizational Change also includes discussion of the impact of change on employee wellbeing as well as the relationship between Equality, Diversity and Inclusion (EDI) and change. There is also advice on how to build people-centric initiatives into an overall change strategy. It is full of country agnostic tools and tips that can be used across cultures as well as frameworks and skills that can be applied in public, private and third sector settings. Global case studies and examples throughout help to put the content into context and show how a people-first approach to change works in practice. Online resources include PowerPoint slides for each chapter.

Professor Julie Hodges is a leading expert on change in organizations and is currently a Professor of Organizational Change at Durham University Business School, UK. Prior to this, she worked as a business consultant for over 20 years in several profit and non-profit organizations including PwC, Vertex and the UK British Council. She is also an Academic Fellow of the International Council of Management Consulting Institutes (ICMCI), a Principal Fellow of the Higher Education Academy and a Senior Fellow of the Foundation for Management Education (FME). She is the author of Managing and Leading People through Organizational Change and Consulting, Organization Development and Change, both published by Kogan Page.