People and Culture: Combining an Engaged Workforce and an Exceptional Company Culture for Improved Performance

For business success, organizations need engaged employees working in high-performing teams. HR’s transformation into a progressive people and culture function means that it can co-create a workplace culture which is fair, just, kind, inclusive, sustainable and high performing.

Written for HR professionals and business leaders, this book shows how to adopt a people and culture approach in the organization rather than a people or culture focus. It features the innovative People and Culture Operating Model, providing practitioners with the tools they need to create a purpose-driven, values-based and people-centric approach to their company culture and their HR strategy.

Full of engaging real-world examples and practical advice, People and Culture provides practitioners with everything they need to optimize their organizational culture so people will flourish, teams will thrive and the organization will prosper. This includes guidance on aligning purpose, values, strategy, process and behaviours as well as dedicated support on systems thinking, emotional intelligence and communication skills. This book also explains how to align the EVP (Employee Value Proposition) with company culture and shows how HR and leaders can unlock the social, strategic, stakeholder and shareholder value of this people and culture approach. The final part of the book features a playbook which includes a framework for undertaking a cultural audit and the tools needed to resolve toxic behaviours and cultures.

Building on the author’s previous work on transformational culture and conflict management, this is essential reading for all business leaders and people professionals.

David Liddle is the CEO of the TCM Group and president of the People and Culture Association. For over 20 years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, he was named as one of the Most Influential HR Thinkers of 2021 by HR Magazine and was featured on the Thinkers50 Radar 2022.