Employee Engagement Excellence: Using Behaviours, Culture and Data to Drive Motivation and Results

Businesses are struggling with unprecedented levels of disengagement. According to Gallup, quiet-quitting costs organizations ＄8.9 trillion in lost productivity. Engaging Teams provides an effective solution to this problem.

Large US organizations spend about ＄11 million a year on wellbeing initiatives, with virtually none making any real difference. Full of extensive analysis of academic research, business data and C-suite insights, Engaging Teamsdemonstrates how individuals, teams, organizations and leaders can strengthen engagement and get the best from their people.

Offering practical guidance and actionable advice, this book provides a step-by-step path to tackling issues like leading through change, multigenerational communication and failures in critical thinking by building healthier and more successful team environments.

A blueprint for leaders and HR professionals, the book uses real-world examples from companies including NASA, Microsoft, Citigroup, Johnson & Johnson, Google, Lenovo, Ikea and Qantas to show the value of skills in agile thinking, emotional intelligence, ongoing feedback and problem-solving. Accessible, clear-sighted and far-reaching, Engaging Teams is essential reading for anyone looking to drive motivation, productivity, resilience and retention.

Nick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 25 years he has been advising global blue-chip clients on engagement, productivity, and retention.

Dan Parry is the Head of Content at Working Voices. He began his career as a broadcast journalist and has more than 30 years’ experience in the media.